Effective Date: January 1, 2024
Operated by BoldPorch, LLC

1. Introduction

ReelVids, a product of BoldPorch, LLC (“BoldPorch,” “we,” “our,” or “us”), values your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our website, app, and related services (“Service”).

By using ReelVids, you consent to the practices described in this Policy.

2. Information We Collect

We collect the following types of information:

2.1 Information You Provide

  • Account registration details (name, email, password, etc.)
  • Uploaded images and content
  • Payment details (processed securely by Stripe; we do not store full credit card numbers)

2.2 Automatically Collected Data

  • IP address, browser type, and device identifiers
  • Usage data (pages visited, time on site, features used)
  • Cookies and similar technologies

3. How We Use Your Information

We use your information to:

  • Provide and improve the ReelVids Service
  • Process payments and refunds
  • Render videos based on your uploads
  • Communicate with you about your account, services, or updates
  • Monitor platform performance and prevent fraud
  • Market our services, including remarketing campaigns

4. Tracking, Analytics & Remarketing

We use third-party tools to understand usage and improve marketing:

  • Google Analytics and Google Tag Manager: For traffic analysis and usage insights.
  • Facebook Pixel: To deliver personalized ads and measure campaign performance.

These tools may track your interactions and allow us to remarket to you after you visit our site.

You may opt out of personalized ads through:

5. Sharing of Information

We do not sell or rent your personal information. We may share limited data with:

  • Stripe for payment processing
  • Service providers who support our operations (e.g., hosting, analytics, rendering engines)
  • Legal authorities, when required by law

6. Data Retention

We retain personal data as long as your account is active or as needed to provide services, comply with laws, resolve disputes, and enforce agreements.

7. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no internet transmission or storage system is completely secure.

8. User Rights

Depending on your location, you may have rights such as:

  • Accessing your personal data
  • Requesting corrections or deletions
  • Restricting or objecting to processing
  • Withdrawing consent (where applicable)

To exercise these rights, contact us at privacy@boldporch.com.

9. Children's Privacy

ReelVids is not directed at children under 13. If we become aware of data collected from a child under 13 without consent, we will delete it.

10. Third-Party Services

Our Service may link to third-party sites. We are not responsible for their privacy practices. Please review their policies separately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the effective date. Continued use of the Service after updates means you accept the revised policy.

12. Contact Us

For questions about this Privacy Policy, contact us at:

BoldPorch, LLC
753 Bakerfields Way
Bowling Green, KY 42101
Email: privacy@boldporch.com
Phone: (270) 282-8970